Each Mad Minerals ring is carefully crafted to order, with a production and delivery timeline of approximately 4–6 weeks. Once your piece is ready, it will be shipped via fully insured overnight delivery, and you will receive a notification along with a tracking number as soon as it leaves our studio. All packages require a signature upon delivery to ensure your jewelry arrives safely.

Every Mad Minerals ring ships with a complimentary certified insurance appraisal by a GIA-certified appraiser and FGA graduate gemologist.

Please note that custom or engraved pieces are final sale and cannot be returned. Exchanges are available within 60 days for items of equal value or more.

To keep your engagement ring looking its best, regular care is essential. Remove your ring before activities that could expose it to harsh chemicals or impact, such as cleaning, exercising, or swimming. Clean it gently at home using warm water, mild soap, and a soft brush to remove buildup, especially around the setting where dirt can collect. Store your ring separately in a soft pouch or lined jewelry box to prevent scratches, and have it professionally inspected and cleaned at least once a year to ensure the stone remains secure. With consistent care, your ring will maintain its brilliance and beauty for years to come.